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What is Shipping and Handling?
What are re-stocking fees?
If I have to return an item, do I qualify for no re-stocking fees or return postage?
If I have to return an item, who pays for the original postage?
Do you ship internationally?
How long does it take to get my things?
Under great conditions, which postal service is best for your items?
Do you provide Delivery Confirmation with all purchases?
Do you use Tracking and/or Signature Confirmation?
I can't find my question here, what do I need to do?


What is Shipping and Handling?
Shipping and Handling are added minimum charges to offset the Postal Rates and shipping supplies.

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What are re-stocking fees?
Re-stocking fees are charges to the consumer when an item has to be relisted to re-sell it. This usually doesn't happen as guests to CollectiblesTreasures are seldom disappointed with their purchase.

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If I have to return an item, do I qualify for no re-stocking fees or return postage?
The only time you would be charged a re-stocking fee would be if you just didn't like the item when you got it and sent it back to us. If the item is defective when it arrives to you, there will be no re-stocking fee but the return postage is paid by you.

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If I have to return an item, who pays for the original postage?
If you have to return a defective item, we will return to you the orignal price you paid for both the item and the postage to you.

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Do you ship internationally?
We ship worldwide and it is a good idea to contact me with your current shipping destination for a proper postal quote. We answer emails every day, several times a day.

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How long does it take to get my things?
The time it takes the USPS to deliver your purchased items depends on several factors, namely the way you designated me to send them. Another way to avoid a postal delay is to pay promptly and to remember the holidays have a great effect on shipping times.

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Under great conditions, which postal service is best for your items?
Normally, I suggest 1st class mail as it has been the fastest for the price for most of my orders. This take anywhere from 3-5 days to get to anywhere in the lower 48. I suggest an upgrade to Priority Mail if you want to swing a couple of extra dollars. This usually takes between 2-4 days, so I really don't think unless you need this soon, that it is really worth it.

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Do you provide Delivery Confirmation with all purchases?
Yes, Delivery Confirmation is a protection for the seller, Me. I use it to help me with claims of undelivery, so I pay for that, you do not pay for DC. The buyer can most times check the current location, but sometimes not. It is not Tracking, as it just confirms the delivery to you.

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Do you use Tracking and/or Signature Confirmation?
I will use either of these services to determine if a rather expensive item gets to where it is supposed to be going and to confirm that you actually received the package. These may need to be covered by the buyer, but more than not the seller pays for this service to protect the invetment.

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I can't find my question here, what do I need to do?
Any other questions can be asked through the ask the seller a question link located at the bottom of this page. I have also added my email addy in the about us page as well. Feel free to email me. Spoof and /or phishing emails are ignored and/or reported to the proper authorities.

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Last Updated: 25 Feb 2009 02:51:59 PST home  |  about  |  terms  |  contact
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